We inform our customers that under the laws on the sale of digital goods, we do not make returns once the file has been downloaded or used. This is because digital products can be duplicated or distributed without limitations and therefore cannot be reimbursed.
In addition, by purchasing the digital product, the customer accepts these terms and conditions and waives his right to request a refund.
Please know that your satisfaction is our goal. Our products are our humble works of art. We stand behind our products and our customers! We want you to be satisfied with the outcome so we will make a reasonable effort to ensure that you are happy with your purchase! If for any reason the outcome is not what you expected, please reach out so we can help resolve the issue.
You can email us at firstname.lastname@example.org we would love to answer all your questions.